Frequently Asked Questions About IPTV Restream

IPTV Restream provides live-channel restream access for streaming server operators. Plans are sold by simultaneous upstream connections, with playlist access for compatible server software. Purchasing access does not automatically grant broadcasting or redistribution rights—customers must ensure their intended use is authorized.

No. Packages cover live TV restream access only. Movies and series / VOD packages are not included.

Yes. Live channel lineups can change over time. Use the free trial to verify the channels that matter to your setup before purchasing.

A connection represents one simultaneously pulled upstream channel stream on your server—not necessarily one end viewer. If your server pulls each unique channel once and redistributes it internally, viewer count can exceed connection count.

The minimum paid package is 30 connections at €70 per month. Billing is monthly in EUR.

See the pricing page for 30, 50, 100, 200, and 500 connection plans.

The free trial lasts 12 hours.

The trial includes 10 simultaneous upstream connections.

The trial window starts at first playback—not necessarily when access details are first delivered.

No. Public IP whitelisting is not mandatory during trial access.

Yes. Paid access requires whitelisting your server public IP so authorized equipment can pull streams.

Standard paid configuration is based on the server public IP you provide after payment confirmation. Requests for additional IPs should be discussed with support; multi-IP arrangements are not assumed by default.

No. Whitelisting is an access-control step for authorized IPs. It is not a complete security guarantee against every form of misuse or network risk.

Contact WhatsApp support with the channel ID and a short description of the issue during support hours.

Support can investigate reported channel IDs. Replacement depends on available backup sources. Instant repairs and guaranteed backups for every channel are not promised.

Compatibility varies by software. Universal compatibility is not claimed. Test your panel during the trial.

No. Paid access is configured after payment confirmation and the required server IP details are provided.

Renewals are handled through the normal order process with the team. Do not assume automatic billing or auto-renewal unless confirmed directly for your account.

WhatsApp support is available 12:00 PM–12:00 AM (GMT/BST).

Paid purchases are generally non-refundable under the stated refund policy because restream access can be consumed immediately. Customers are strongly encouraged to complete the free trial before purchasing. Applicable law may provide rights that cannot be excluded—see the refund policy page.